Agreement
Effective July 27, 2026. Vendor Chats, LLC ("Vendor Chats," "we," "us") operates Vendor Chats, a platform for event research, vendor community, reviews, and related services. These policies apply to vendors, coordinators, and visitors using our websites and apps.
By creating an account or using Vendor Chats, you agree to these Terms of Service ("Terms"), our Privacy Policy, Community Standards, Review Policy, Acceptable Use Policy, and other policies linked from our Legal page. If you do not agree, do not use the service.
We may update these Terms. We will post changes with a new effective date. Continued use after changes means you accept the updated Terms.
Eligibility
You must be at least 18 years old (or the age of majority where you live, if higher) to use Vendor Chats.
You are responsible for your account credentials and activity under your account.
Accounts and verification
Vendor Chats may verify vendor or coordinator identities before unlocking certain features. We may approve, reject, suspend, or ban accounts at our discretion for safety, fraud prevention, or policy violations.
Subscription plans (Booth Buddy, Booth Builder, Booth Boss, and coordinator plans where offered) are subject to the pricing shown at signup and billing through our payment processor.
Your content
You retain ownership of content you submit. You grant Vendor Chats a non-exclusive, worldwide, royalty-free license to host, display, reproduce, and distribute your content solely to operate and improve the service.
You represent that you have the rights to post your content and that it complies with our policies.
Prohibited conduct
- Violating our Acceptable Use Policy or Community Standards.
- Harassment, hate speech, threats, or doxing.
- False, misleading, or fraudulent reviews or event listings.
- Scraping, spam, or attempting to bypass security.
- Infringing intellectual property or privacy rights.
Suspension and termination
We may suspend or terminate access at any time for violations, risk to users, or legal compliance. You may stop using the service at any time.
Disclaimers and limitation of liability
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, VENDOR CHATS DISCLAIMS ALL WARRANTIES. WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR USER-GENERATED CONTENT, EVENT OUTCOMES, SALES RESULTS, OR THIRD-PARTY ACTIONS. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM THE SERVICE IS LIMITED TO THE GREATER OF (A) AMOUNTS YOU PAID US IN THE TWELVE MONTHS BEFORE THE CLAIM OR (B) ONE HUNDRED U.S. DOLLARS ($100).
Some jurisdictions do not allow certain limitations; in those cases our liability is limited to the fullest extent permitted by law.
Dispute resolution
These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict-of-law rules, except where mandatory consumer protection laws apply.
Before filing a claim, you agree to contact us at support@vendorchats.com and attempt to resolve the dispute informally. Where permitted, disputes will be resolved by binding arbitration on an individual basis, not as a class action.
Contact
Questions about these Terms: support@vendorchats.com or our support page.